Frequently asked questions

FREQUENTLY ASKED QUESTIONS

Questions and answers

Here you can see some of the most frequently asked questions

You can check in from 14:00 on the day of arrival.

You must check out by 11.00 on the day of departure. Later check-out can be booked for a small fee. Hear more on tel. +45 30 30 90 50.

We have our own parking space and parking is free during the stay.

You are free to cancel your room up to 24 hours before the day of arrival, then invoiced according to the confirmation. If the reservation consists of 5 - 15 rooms, these can be canceled no later than 7 days before arrival. For 16 - 25 rooms, the cancellation period is 14 days.

Yes, in Lystskoven you can hold meetings and conferences in our beautiful newly renovated premises.

There will always be a possibility to enter and late arrival is therefore no problem either.

When you arrive at the main entrance, simply follow the footpath around and you will find our rooms. Use the door code that you will receive when booking confirmation. You are very welcome to call us if you need further assistance. Call +45 30 30 90 50.

It is possible to order a packed lunch from Brugsen or Byens Smørrebrød. There is a wide selection of restaurants close to Lystskoven and we are happy to help with recommendations and reservations. In some periods we offer packages where dining at selected restaurants is included in the price - we also have delivery agreements with several of these. Contact us if you would like us to help with this.

No, but approx. 2 minutes by car from Lystskoven you will find a wide selection of restaurants, restaurants and cafes.

All our rooms are non-smoking rooms. However, you are welcome to smoke outdoors. If we find on your departure that there has been smoking in the room, we will invoice DKK 1,000 for extra cleaning of the room.

Yes, different accessibility aspects have been taken into account and we have several rooms designed for that. Contact us for more information.

Up to 2 children under 12 stay free when sharing a bed with their parents.

We offer cot for free - when you have older children, you must book 2 rooms if necessary. with connecting door.

All our rooms are double rooms. Some rooms have a double bed, others have 2 single beds.

It is allowed to have a maximum of 2 adults per room (and a maximum of 2 children under 12 years).

Yes, it is possible to order a cot, bring your own duvet, pillow and linen, contact us for more information.

Feel free to bring your four-legged friend. We calculate an extra fee of DKK 75 per. day. Contact us if you want to bring your dog. Max 1 dog per room.

No, we do not offer room service. You are welcome to have dinner in our kitchen and dining area.

Yes, you are welcome to bring food and drink, but it must be consumed in our kitchen and dining area and not in the rooms.

Yes, you are welcome to prepare your meal with us. Our modern kitchen and dining area contains everything you need to prepare a meal.

You can pay with receive almost any kind of card on your invoice such as Visa, Mastercard, Maestro and Visa Electron as well as MobilePay and Apple Pay.

Yes there are 12 rooms with connecting door. One can open a door between the two rooms. Contact us for details if you would like to book one of these rooms.

Cancellation policy may vary depending on the type of booking you make. You can see the specific terms on your booking confirmation.

There is a wide selection of restaurants close by from Lystskoven. We are happy to help with recommendations and reservations and in some periods we offer packages where dining at selected restaurants is included in the price - we also have delivery agreements with several of these. Contact us if you would like us to help with this.

We can be reached around the clock by phone + 45 30 30 90 50, and do you need help with e.g. table reservation, transfer, parking, recommendations for sights or the like, you are more than welcome to contact us. Our reception is open as needed and does not have fixed opening hours.

We video monitor our exterior areas and interior common areas to prevent crime. Disclosure will only be made to the police and in connection with the purpose of reporting and solving crime.

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